What Does AI Mean for Malpractice Risk? There’s been a lot of attention lately given to artificial intelligence. The fourth iteration of ChatGPT was launched in mid-March, featuring deep-learning artificial intelligence that generates human-like responses. A few weeks later, a coalition of technology leaders, including Twitter and Tesla CEO Elon […]

Physicians Insurance a sponsors of the Inaugural Future Health Best Event  We were thrilled to be a sponsor of the inaugural  Massachusetts Medical Society (MMS)/NEJM Group educational event “Future Health: Best Practices for Advancing Care,” #FHB2023, on March 31 at our 860 Winter Street headquarters in Waltham, MA. It was […]

Managing the Stress of a Malpractice Lawsuit Malpractice suits are an unfortunate reality for physicians in today’s health care landscape. According to the American Medical Association, 1 in 3 physicians will have a medical liability claim filed against them in their lifetime. More than half of respondents to a Medscape […]

Addressing Health Misinformation By Thomas J. Bryant, ARM President, Physicians Insurance January 23, 2023 In my recent blog, I briefly mentioned misinformation as a factor in patients’ mistrust in the health care system. It’s a topic worthy of further discussion, as misinformation itself has consequences for patients and your practice. […]

How to Register for the 24/7 Client Customer Service Portal, CSR24 This page covers how to register for our enhanced customer service experience via our 24/7 CSR24 online client portal. This feature is available from your computer or mobile device. Click here if you would like to learn more about […]

Sending you our best wishes for a joyful holiday season and a happy New Year. Please note our offices will be closed December 26th and January 2nd Winter is Here: Are your policies up to date? The cold and ice has arrived and everyone will be re-learning how to drive […]

Gordon Bewick, Director of Emerging Risk

In the Face of a Tripledemic and an Understaffed Health Care System, Health Care Staffing Agencies May Help Meet Short — and Long-Term Staffing Needs, Improve Patient Care and Reduce Malpractice Risk For people who aren’t on the front lines of health care, the holidays might mean a few hectic […]

Our offices will be closed on Thursday November 24th and Friday November 25th. Thank you to our valued clients for the support and loyalty you’ve shown through the years. Since 1993, we have been honored to be trusted with placing your insurance policies that protect your careers, personal assets, businesses […]

The past few years have been marked by public mistrust — mistrust in the government and institutions, in science, and yes, in physicians. The COVID-19 pandemic and the political environment of late has made public mistrust clear, but it is not a new phenomenon. Patients’ trust in their physicians is an important factor in achieving patient satisfaction and outcomes and in minimizing malpractice risk. In this article Tom Bryant discusses simple strategy for building physician-patient trust.

Recognition that the workplace affects health and vice versa has led organizations to take a more holistic approach to employee health and wellness. The National Institute for Occupational Safety and Health (NIOSH) now recognizes the workplace as a key social determinant of health that influences the employee’s health and wellness at and beyond the workplace.

Another phenomenon linked to implicit bias, which has been the subject of news stories in recent months, is “medical gaslighting.” The term gaslighting has been used increasingly over the past decade, often referring to manipulation in personal relationships where one person denies or minimizes the other’s experiences. Medical gaslighting is a term being used by patients to describe having their medical complaints or symptoms ignored, minimized, or dismissed by their health care providers.

6 Tips to Help Your Front Office Provide a Positive Patient Experience BY STEPHEN A. METZ, MD, CHAIR | MASSACHUSETTS MEDICAL SOCIETY | COMMITTEE ON PROFESSIONAL LIABILITY Although front-office staff members do not practice medicine, their actions can lead to medical malpractice liability for physicians. We’ve all heard the stories: […]

PlanWell Dates Announced Early-Career Physicians Register here. Interested in Retirement and Estate Planning? Register here. Need more information? Contact Meghan at mstanley@mms.org for more information.

Join Baystate Financial for a Special Edition Webinar: Ukraine & Russia Geopolitical Outlook Guest Speaker David Bridges, Senior Geopolitical Advisor of Fidelity Investments Wednesday, April 6, 2022 4:00PM – 5:00PM EST Register Now: https://baystatefinancial.com/events/ While tensions between Russia and Ukraine have been rising for years, the current military action has […]

National Doctors Day 2022 Thank you to all physicians working to save lives during the COVID-19 pandemic, and for providing acute and preventative medicine promoting health and wellness during an unprecedented time. Celebrated since 1933, National Doctors day provides an opportunity to say thank you to the courageous souls on […]

Winter Is Here by Richard Weston, CIC Winter has arrived and after Storm Kenan hits us tomorrow everyone will be re-learning how to drive on snowy, icy roads… no sudden turns, keep a safe distance, give yourself plenty of room to stop. Picture this: Your practice manager is on the […]

We have exciting news to share with you! Physicians Insurance has joined the Renaissance Alliance Insurance Services network. Renaissance Alliance is a network for independent insurance agencies, like us. They will help us provide unique risk-placement services, as well as access to a broader panel of insurance providers. Our membership […]

One true joy of the season is to say thank you for your business. Wishing you peace & prosperity in 2022

Does Your Practice Struggle with Staff Retention? (Part 1): Is your office’s idea of onboarding a one-time event or an ongoing process that truly integrates new employees? By Jeff Welch, Favorite Healthcare Staffing One of the most stressful things in the life cycle of an employee is the first day […]

Does Your Practice Struggle with Staff Retention? (Part 2): The four Cs and what they mean to your practice By Jeff Welch, Favorite Healthcare Staffing In our preceding article, we discussed how benefits of effective onboarding leads to higher rates of employee retention and satisfaction. In this article, we offer […]

Physicians Insurance President, Thomas Bryant, ARM, with Baystate Financial MD Provides Expert Advice on NEJM Resident360 Panel Beginning this Wednesday, Sep 22nd through Oct 1st, Tom Bryant, along with Claire Williams from Baystate Financial MD, will be providing financial and insurance advice to residents at NEJM360’s Financial Planning 101. Designed […]

Cyber Coverage Now Easier Than Ever to Secure We can now offer a comprehensive quote on cyber coverage with only three key pieces of information. Your quote will include a detailed analysis of your current exposure. All we need is: ✔️ Your website URL ✔️ Your gross annual revenue ✔️ […]

A Hardening Insurance Market: What Does It Mean for Your Practice? By Thomas J. Bryant, ARM President, Physicians Insurance As we slowly emerge from the grips of the COVID-19 pandemic, most of the health care–related analysis has rightly focused on immediate human concerns: the health and recovery of patients, and […]