Professional Liability Archives - Physicians Insurance Agency of Massachusetts

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Physicians Insurance — Our Services

The Experts in Insurance for Health Care Practices by Thomas J. Bryant, ARM, President As summer winds down, I’m grateful that my staff was able to take some well-deserved time off to enjoy the warmer weather with family and friends. Our team is key to our success, and as we enter our busiest […]

The Informed Practice — Moonlighting

—Are You Covered for “Moonlighting”? — Kathleen Finnerty-Schroth, CIC You never want to learn after the claim is made that you don’t have the proper insurance coverage, whether it involves your Auto, your Home, or your Health insurance. So too, it would come as unpleasant news that your professional liability […]

The influence of AI on Medicine and the impact on Risk Management

The Informed Practice — AI and Malpractice Risk

What Does AI Mean for Malpractice Risk? There’s been a lot of attention lately given to artificial intelligence. The fourth iteration of ChatGPT was launched in mid-March, featuring deep-learning artificial intelligence that generates human-like responses. A few weeks later, a coalition of technology leaders, including Twitter and Tesla CEO Elon […]

The Informed Practice — Litigation Stress

Managing the Stress of a Malpractice Lawsuit Malpractice suits are an unfortunate reality for physicians in today’s health care landscape. According to the American Medical Association, 1 in 3 physicians will have a medical liability claim filed against them in their lifetime. More than half of respondents to a Medscape […]

THE INFORMED PRACTICE – ADDRESSING HEALTH MISINFORMATION

Addressing Health Misinformation By Thomas J. Bryant, ARM President, Physicians Insurance January 23, 2023 In my recent blog, I briefly mentioned misinformation as a factor in patients’ mistrust in the health care system. It’s a topic worthy of further discussion, as misinformation itself has consequences for patients and your practice. […]

The Informed Practice – Building Trust

The past few years have been marked by public mistrust — mistrust in the government and institutions, in science, and yes, in physicians. The COVID-19 pandemic and the political environment of late has made public mistrust clear, but it is not a new phenomenon. Patients’ trust in their physicians is an important factor in achieving patient satisfaction and outcomes and in minimizing malpractice risk. In this article Tom Bryant discusses simple strategy for building physician-patient trust.

The Informed Practice — Medical Gaslighting

Another phenomenon linked to implicit bias, which has been the subject of news stories in recent months, is “medical gaslighting.” The term gaslighting has been used increasingly over the past decade, often referring to manipulation in personal relationships where one person denies or minimizes the other’s experiences. Medical gaslighting is a term being used by patients to describe having their medical complaints or symptoms ignored, minimized, or dismissed by their health care providers.

Risk Management – Front Office

6 Tips to Help Your Front Office Provide a Positive Patient Experience BY STEPHEN A. METZ, MD, CHAIR | MASSACHUSETTS MEDICAL SOCIETY | COMMITTEE ON PROFESSIONAL LIABILITY Although front-office staff members do not practice medicine, their actions can lead to medical malpractice liability for physicians. We’ve all heard the stories: […]

The Informed Practice — A Hardening Market

A Hardening Insurance Market: What Does It Mean for Your Practice? By Thomas J. Bryant, ARM President, Physicians Insurance As we slowly emerge from the grips of the COVID-19 pandemic, most of the health care–related analysis has rightly focused on immediate human concerns: the health and recovery of patients, and […]

The Informed Practice – EHR and Emerging Risk

Thriving in an EHR 2.0 World By Thomas J. Bryant, ARM President, Physicians Insurance Five years ago, if you started talking about electronic health record (EHR) systems in a roomful of physicians, you would have predictably gotten groans — not to mention some bitter, and yes, often justified, complaints. EHR […]