Notice of Holiday Schedule

Holiday Office Hours — Memorial Day 2023

Please note that our office will be closed onFriday, May 26 and Monday, May 29, 2023 in honor of the Memorial Day holiday.Please note that if you have any urgent questions you may email piam@mms.org or leave a message at 781-434-7525, and be rest assured we’ll get back to you […]

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Front Office Staff and Risk Management

Risk Management – Front Office

6 Tips to Help Your Front Office Provide a Positive Patient Experience BY STEPHEN A. METZ, MD, CHAIR | MASSACHUSETTS MEDICAL SOCIETY | COMMITTEE ON PROFESSIONAL LIABILITY Although front-office staff members do not practice medicine, their actions can lead to medical malpractice liability for physicians. We’ve all heard the stories: […]

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