ACA Health Plans Are Being Switched Without Enrollees’ OK Julie Appleby, KFF Health News April 2, 2024 Some consumers covered by Affordable Care Act insurance plans are being switched from one plan to another without their express permission, potentially leaving them unable to see their doctors or fill prescriptions. Some […]

Thomas Bryant, ARM, President “We’re committed to choice, guidance, and advocacy for our clients.” Thomas Bryant knows a thing or two about navigating change. As president of Physicians Insurance, he has steered the agency through fluctuations in the insurance marketplace, advancements in technology and medicine, and shifts to new health […]

–EVENT CANCELLED–How lifestyle medicine, plant-based nutrition, and biological self-awareness build stronger selves, and help us empower our patients The 28th Annual Women in Medicine Leadership Forum Sponsored by the Worcester District Medical Society  and Physicians Insurance March 27, 2024, 5:30 pm, Mechanics Hall Join us for a fun interactive evening […]

Rich Weston, CIC, Operations Manager What does Rich Weston, CIC, like best about his job? “Finding the Right Insurance for All Aspects of Your Professional Career.” When it comes to insurance for physicians, there are always new things to learn. And Richard Weston is up for the challenge. Whether it’s […]

Deborah Kelley, Operations Manager Deborah Kelley’s clients know that she’s there for them. Working with clients is what Deborah likes best about her job. “We build strong working relationships with our physicians and practice managers.” Building relationships in health care is something the Physicians Insurance operations manager has been doing […]

Scott Berger, CIC, Senior Account Executive What does Scott Berger, CIC, like best about his job? “I like helping people.” It’s open enrollment for health insurance, and the Physicians Insurance senior account executive is busy advising physicians and practice managers who want to ensure they are enrolled in the best […]

Favorite Staffing Aquires Sumo Locum Tenens Our trusted staffing partner, Favorite Healthcare Staffing part of the Acacium Group – one of the largest healthcare staffing companies in the US – has recently joined forces with SUMO Medical Staffing, a locum tenens agency. About SUMO Medical Staffing: SUMO specializes in placing […]

Your Go-to Broker for All Your Professional Insurance Needs Most people know Physicians Insurance as a leading broker for professional liability insurance for health care professionals and organizations. But did you know that Physicians Insurance offers a full suite of insurance products to cover many different aspects of your practice […]

PIAM Adds New Carrier:  Medical Mutual Insurance Company of Maine We are thrilled to announce that we are partnering with a new insurance carrier, Medical Mutual Insurance Company of Maine to better support your organization’s insurance program. With our professional liability and commercial insurance partners we strive to place any & […]

The Experts in Insurance for Health Care Practices by Thomas J. Bryant, ARM, President As summer winds down, I’m grateful that my staff was able to take some well-deserved time off to enjoy the warmer weather with family and friends. Our team is key to our success, and as we enter our busiest […]

Please note that our office will be closed onFriday, May 26 and Monday, May 29, 2023 in honor of the Memorial Day holiday.Please note that if you have any urgent questions you may email piam@mms.org or leave a message at 781-434-7525, and be rest assured we’ll get back to you […]

What Does AI Mean for Malpractice Risk? There’s been a lot of attention lately given to artificial intelligence. The fourth iteration of ChatGPT was launched in mid-March, featuring deep-learning artificial intelligence that generates human-like responses. A few weeks later, a coalition of technology leaders, including Twitter and Tesla CEO Elon […]

Physicians Insurance a sponsors of the Inaugural Future Health Best Event  We were thrilled to be a sponsor of the inaugural  Massachusetts Medical Society (MMS)/NEJM Group educational event “Future Health: Best Practices for Advancing Care,” #FHB2023, on March 31 at our 860 Winter Street headquarters in Waltham, MA. It was […]

Managing the Stress of a Malpractice Lawsuit Malpractice suits are an unfortunate reality for physicians in today’s health care landscape. According to the American Medical Association, 1 in 3 physicians will have a medical liability claim filed against them in their lifetime. More than half of respondents to a Medscape […]

Addressing Health Misinformation By Thomas J. Bryant, ARM President, Physicians Insurance January 23, 2023 In my recent blog, I briefly mentioned misinformation as a factor in patients’ mistrust in the health care system. It’s a topic worthy of further discussion, as misinformation itself has consequences for patients and your practice. […]

How to Register for the 24/7 Client Customer Service Portal, CSR24 This page covers how to register for our enhanced customer service experience via our 24/7 CSR24 online client portal. This feature is available from your computer or mobile device. Click here if you would like to learn more about […]

Sending you our best wishes for a joyful holiday season and a happy New Year. Please note our offices will be closed December 26th and January 2nd Winter is Here: Are your policies up to date? The cold and ice has arrived and everyone will be re-learning how to drive […]

Gordon Bewick, Director of Emerging Risk

In the Face of a Tripledemic and an Understaffed Health Care System, Health Care Staffing Agencies May Help Meet Short — and Long-Term Staffing Needs, Improve Patient Care and Reduce Malpractice Risk For people who aren’t on the front lines of health care, the holidays might mean a few hectic […]

Our offices will be closed on Thursday November 24th and Friday November 25th. Thank you to our valued clients for the support and loyalty you’ve shown through the years. Since 1993, we have been honored to be trusted with placing your insurance policies that protect your careers, personal assets, businesses […]

The past few years have been marked by public mistrust — mistrust in the government and institutions, in science, and yes, in physicians. The COVID-19 pandemic and the political environment of late has made public mistrust clear, but it is not a new phenomenon. Patients’ trust in their physicians is an important factor in achieving patient satisfaction and outcomes and in minimizing malpractice risk. In this article Tom Bryant discusses simple strategy for building physician-patient trust.

Recognition that the workplace affects health and vice versa has led organizations to take a more holistic approach to employee health and wellness. The National Institute for Occupational Safety and Health (NIOSH) now recognizes the workplace as a key social determinant of health that influences the employee’s health and wellness at and beyond the workplace.

Another phenomenon linked to implicit bias, which has been the subject of news stories in recent months, is “medical gaslighting.” The term gaslighting has been used increasingly over the past decade, often referring to manipulation in personal relationships where one person denies or minimizes the other’s experiences. Medical gaslighting is a term being used by patients to describe having their medical complaints or symptoms ignored, minimized, or dismissed by their health care providers.

6 Tips to Help Your Front Office Provide a Positive Patient Experience BY STEPHEN A. METZ, MD, CHAIR | MASSACHUSETTS MEDICAL SOCIETY | COMMITTEE ON PROFESSIONAL LIABILITY Although front-office staff members do not practice medicine, their actions can lead to medical malpractice liability for physicians. We’ve all heard the stories: […]