The Informed Practice Archives - Page 2 of 3 - Physicians Insurance Agency of Massachusetts

physician and insurance partner shaking hands

The Informed Practice – Building Trust

The past few years have been marked by public mistrust — mistrust in the government and institutions, in science, and yes, in physicians. The COVID-19 pandemic and the political environment of late has made public mistrust clear, but it is not a new phenomenon. Patients’ trust in their physicians is an important factor in achieving patient satisfaction and outcomes and in minimizing malpractice risk. In this article Tom Bryant discusses simple strategy for building physician-patient trust.

The Informed Practice – Workers’ Comp

Recognition that the workplace affects health and vice versa has led organizations to take a more holistic approach to employee health and wellness. The National Institute for Occupational Safety and Health (NIOSH) now recognizes the workplace as a key social determinant of health that influences the employee’s health and wellness at and beyond the workplace.

The Informed Practice — Medical Gaslighting

Another phenomenon linked to implicit bias, which has been the subject of news stories in recent months, is “medical gaslighting.” The term gaslighting has been used increasingly over the past decade, often referring to manipulation in personal relationships where one person denies or minimizes the other’s experiences. Medical gaslighting is a term being used by patients to describe having their medical complaints or symptoms ignored, minimized, or dismissed by their health care providers.

The Informed Practice — A Hardening Market

A Hardening Insurance Market: What Does It Mean for Your Practice? By Thomas J. Bryant, ARM President, Physicians Insurance As we slowly emerge from the grips of the COVID-19 pandemic, most of the health care–related analysis has rightly focused on immediate human concerns: the health and recovery of patients, and […]

The Informed Practice — Post-Pandemic Practice

Planning for your Post-COVID Practice By Thomas J. Bryant, ARM President, Physicians Insurance The term “post-COVID life” is a bit of a misnomer, because by no means is the COVID-19 pandemic behind us. Public health experts warn us that even as the United States — and Massachusetts in particular — […]

The Informed Practice – EHR and Emerging Risk

Thriving in an EHR 2.0 World By Thomas J. Bryant, ARM President, Physicians Insurance Five years ago, if you started talking about electronic health record (EHR) systems in a roomful of physicians, you would have predictably gotten groans — not to mention some bitter, and yes, often justified, complaints. EHR […]

Physicians Insurance News

Physicians Insurance Senior Account Executive Rich Weston, CIC, was recently honored for his ongoing pledge to education, commitment to excellence, and dedication to the insurance profession. Earning his CIC designation and maintaining all the update requirements for 20 years places Rich in the top one percent of all insurance professionals in the country.

Communication Risk Management and Telehealth

The Informed Practice — Mitigating Telehealth Risk

Telehealth Has Altered the Practice Landscape: How to Mitigate New Communication Risks in Your Practice By Thomas J. Bryant, ARM President, Physicians Insurance In our last Informed Practice blog post, Telehealth Wins Parity in Massachusetts: Implications for Your Practice, we discussed the enormous increase in telehealth visits. Before the pandemic, […]

The Informed Practice — Burnout and COVID-19

Vaccinations Have Arrived, but Burnout is More of a Risk Than Ever By Thomas J. Bryant, ARM President, Physicians Insurance In the past month, tens of thousands of Massachusetts physicians and other frontline providers of patient care have been vaccinated against COVID-19. And as we look at all the joyful […]

The Informed Practice —Maintaining a Culture of Safety

In crisis, maintaining a culture of safety in your practice You have undoubtedly heard this phrase before, probably too many times: “Secure your own oxygen mask before assisting others.” The phrase — now unfortunately a cliche — comes from the instructions that airline personnel deliver to passengers in a crisis. […]