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Practice Resource Center

PIAM is proud to sponsor the Physician Practice Resource Center (PPRC), a division of the Massachusetts Medical Society. PPRC is designed to provide MMS members with practical resources and services to support the business operations of physician practices.

Practice Management Consulting

Practice Management Consulting services provide an added level of support for individual physicians and group practices of all sizes. Whether you’re looking for opportunities for operational improvement or long-term growth strategies, PPRC consultants can serve as your go-to resource.

  • HIPAA Risk Assessment and Compliance
  • Practice Expansion and Other Opportunities
  • Practice Assessment
  • Growth Strategy

Physician Practice Resource Center

Their NCQA Certified PCMH Content Experts respond to thousands of questions each year on a variety of topics including, regulatory requirements, payer policy changes, as well as practice management and operations issues.  Physicians, their practice managers, and other key office staff can count on us to answer questions, provide valuable resources, and advocate on your behalf. 

Accountable Care Solution Center

The Accountable Care Solution Center (ACSC) provides services to support physician practices looking to engage in Accountable Care Organizations, accountable care delivery and new payment models.  The ACSC leverages the expertise of the Society with industry experts to provide tools, resources, "how to" guides and consulting services geared toward accountable care.

Legal Resources

Concise information about legal issues facing physicians in practice, including anti-trust, EMTALA, and anti-fraud statutes

Practice Ownership and Operations

Resources here run the gamut from practice start-up tips and best practices for hiring staff to patient satisfaction surveys and locating discounted office supplies. Click here for more information.

Payer Relations and Billing

Valuable assistance with contracts, credentialing, collections, and coding

Regulatory Compliance

HIPAA demystified, and other regulations such as CLIA and OSHA requirements clarified

For more information, contact Kerry Ann Hayon at: 800-322-2303, ext. 7702 or email:

Contact PIAM

  • Telephone Numbers
781-434-7525 Insurance All Departments
781-434-7398 Medigap, MMS Member Benefits, Health, Financial Services, and Long-Term Care
  • Fax Number
  • 781-434-6929